Ordering and Home Delivery
The customer will only be able to cancel his order if it has not yet been paid and is not yet being processed.
The management of the delivery of your order will be the total responsibility of Alfacreme - Alfredo Pereira da Costa, Lda. Depending on your order, our company will decide whether it will be the delivery company itself or whether it will subcontract a partner to distribute it. In case of subcontracting Alfacreme - Alfredo Pereira da Costa, Lda will share your name and address with the transport company. The management of this personal data by the subcontractor will be its sole responsibility.
Delivery times, valid from the moment of order settlement, are indicative, so they are only considered valid when there are no physical or structural impediments (example: incorrect addresses, strikes, demonstrations, sanitary blocks, terrorist attacks, natural phenomena , etc.).
The indication of an incorrect or incomplete delivery address may imply the return of the order to Alfacreme - Alfredo Pereira da Costa, Lda and lead to additional costs for the customer.